Last updated: July 12, 2018
Knowre takes the privacy of our users with as much seriousness as we do the education of our students.
Information You Provide Us
We collect information from you when you use the Services, such as:
Information We Collect Automatically From Your Use of the Services
Information from Other Sources
We may receive information about you from a school’s third-party service providers, and may combine this information with other Personal Information we maintain about you. If we do so, this Policy governs any combined information that we maintain in personally identifiable format.
As a teacher, you may be given the option to export your students’ school-related information from their Knowre accounts as raw data or directly to your school’s third-party service providers, including a learning management system, student information system, or a digital gradebook. To facilitate the transfer, we may collect some information about you and the students from such school’s service provider to transfer the appropriate data to it.
How We Use Your Information
We may use the information we collect:
How We Share Your Information
We do not disclose the information that we collect through the Services to third parties except in the following circumstances:
We do not share your personal information with unaffiliated third parties for their own direct marketing purposes, unless we have your permission to do so.
We may use and disclose information that does not identify or otherwise relate to an individual for any purpose, except where we are required to do otherwise under applicable law.
Third Party Services
We use certain physical, organizational, and technical safeguards that are designed to maintain the integrity and security of information that we collect. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.
Your Choices and Access
From time to time, we send marketing e-mail messages to our users. If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the “unsubscribe” link provided in each such email.
Use of Services by Minors
For information regarding our practices with respect to information knowingly collected from children under 13, please scroll down to our Notice to Schools and Parents of Children Under 13 Years of Age.
International Cross-Border Data Transfer
Knowre uses servers hosted in the United States. Please note that we may be transferring your information outside of your region for storage and processing in the United States and around the globe. By using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
Because email communications are not always secure, please do not include sensitive information in your emails to us.
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Notice to Schools and Parents of Children Under 13 Years of Age
We recognize the need to provide further privacy protections to personal information we collect from children under 13 years of age using our Services. This notice provides information for schools and parents of children under 13 years of age about our practices with respect to such information that we collect from children who register for and use our Services.
Information Collected by Us from Children
We collect the following information from children under 13 years of age during our registration process:
We also may collect the following additional information from children under 13 in the context of using our Services:
Teachers also may have the option to export students’ school-related information from their Knowre accounts as raw data or directly to the school’s third-party service providers, including a learning management system, student information system, or a digital gradebook. To facilitate the transfer, we may collect some information about children from such school’s service provider to transfer the appropriate data to it.
We use the information we collect from children under 13 years of age for the following purposes:
We disclose the information we collect from children under 13 years of age in the following circumstances:
Requests to Access and Delete a Child’s Information
Parents and guardians of children under 13 may request that to review the personal information collected from their child, direct us to delete the personal information that we have collected from their child, and refuse to permit our further collection or use of the personal information collected from their child. To do so, please contact us at email@example.com.
If you do not have access to email, or if you otherwise prefer to use postal mail to communicate with us, please contact us by writing us at the following address: Knowre Americas, Inc., 33 Irving Place Floor 10, New York, NY 10003. Please also be aware that if you refuse to permit our further use or collection of information from your child, or have directed us to delete your child’s personal information, we may not be able to provide the Services to your child, and may close his/her account. Additionally, we may ask you to verify your identity and the child’s age at the time of the request before permitting access to review your child’s personal information or before fulfilling another request of yours as described in this section.
Operator of this Web Site or Online Service / Contact Information
The operator collecting or maintaining personal information from children through this Web site or online service is Knowre Americas, Inc. (“Company,” “we,” or “us”). Our address is 33 Irving Place Floor 10, New York, NY 10003. Our contact email address is firstname.lastname@example.org, and our telephone number is +1-646-681-8321.
We also work with third parties who may also collect personal information through the Services. A list of third parties is provided below.
List of Third Party Sites:
Amazon Web Services, Inc.
The Rocket Science Group, LLC d/b/a MailChimp