Last updated: January 15, 2020
Knowre values the privacy of our users as much as we do the education of our students.
To learn about the information we collect from Students, please see our Notice to Schools section below.
Information Teachers and Administrators Provide Us
When Teachers or Administrators sign up for an account we collect information such as:
Teachers and Administrators may also provide information about the students in their classes, including name and grade.
Information We Collect Automatically From Your Use of the Services
When you use our Services, we and our third party service providers may collect information from you through automated means, such as cookies, web beacons, and web server logs. The information collected in this manner includes IP address, browser characteristics, device IDs and characteristics, operating system version, language preferences, referring URLs, and information about the usage of our Services.
We may use this information, for example, to ensure that the Services function properly, to determine how many users have visited certain pages or opened messages or newsletters, or to prevent fraud. We use IP address to derive your approximate location.
Information from Other Sources
We may receive information about Teachers and Administrators from third parties, such as data or marketing partners, and may combine this information with other Personal Information we maintain. If we do so, this Policy governs any combined information that we maintain in personally identifiable format.
How We Use Your Information
We use the information we collect to:
How We Share or Disclose Your Information
We do not disclose the information that we collect through the Services to third parties except in the following circumstances:
Teachers and Administrators may also have access to Student information, including username and password, to facilitate registration and maintain the integrity of the platform.
We do not share your personal information with unaffiliated third parties for their own direct marketing purposes.
Third Party Services
We use certain physical, organizational, and technical safeguards that are designed to maintain the integrity and security of information that we collect. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not make guarantees as to the security or privacy of your information.
Your Choices and Access
From time to time, we send marketing e-mail messages to Teachers and Administrators. If you no longer want to receive such emails from us on a going forward basis, you may opt-out via the “unsubscribe” link provided in each such email.
Use of Services by Minors
For information regarding our practices with respect to information knowingly collected from children under 13, please scroll down to our Notice to Schools and Parents of Children Under 13 Years of Age.
International Cross-Border Data Transfer
Knowre uses servers hosted in the United States. Please note that we may be transferring your information outside of your region for storage and processing in the United States and around the globe. By using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
Because email communications are not always secure, please do not include sensitive information in your emails to us.
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Notice to Schools and Parents
We recognize the need to provide further privacy protections to personal information we collect from Students, including children under 13 years of age using our Services. This notice provides information for schools and parents about our practices with respect to such information that we collect from Students, including children under 13who register for and use our Services.
Information We Collect from Students
We collect the following information from Students during our registration process:
We also may collect the following additional information from Students in the context of using our Services:
We use the information we collect from Students only for the following purposes:
We disclose the information we collect from Students in the following circumstances:
Requests to Access and Delete a Child’s Information
Parents and guardians of children under 13 may request to review the personal information collected from their child, direct us to delete the personal information that we have collected from their child, and refuse to permit our further collection or use of the personal information collected from their child. To do so, please contact your child’s school, or reach out to us at email@example.com.
If you do not have access to email, or if you otherwise prefer to use postal mail to communicate with us, please contact us by writing us at the following address: Knowre Americas, Inc., 205 E 42nd Street, Floor 20, New York, NY 10017. Please also be aware that if you refuse to permit our further use or collection of information from your child, or have directed us to delete your child’s personal information, we may not be able to provide the Services to your child, and may close his/her account. Additionally, we may ask you to verify your identity and the child’s age at the time of the request before permitting access to review your child’s personal information or before fulfilling another request of yours as described in this section.
Operator of this Web Site or Online Service / Contact Information
The operator collecting or maintaining personal information from children through this Web site or online service is Knowre Americas, Inc. (“Company,” “we,” or “us”). Our address is 205 East 42nd Street, Floor 20, New York, NY 10017. Our contact email address is firstname.lastname@example.org, and our telephone number is 888-533-1311.
We also work with third parties who may also collect personal information through the Services. A list of third parties is provided below.
List of Third Party Sites: